Hand Addressed Envelopes Greeting Cards Letters

WesternAd works with clients to design program--tailoring the program to meet individual client’s needs. Client reports key customer information to WesternAd as sales or services occur. A relational database is used to manage the series of personalized customer communications over program period or one time mailing. Greeting cards and letters are shipped to the client for local postmark, personal signature/note and further insertion (e.g. business card).The client generates a high degree of customer satisfaction and builds long-term loyalty resulting in increased repeat and referral sales and services.

Hand Addressed Envelopes: No Personal Handwriting Fonts: Customers can tell the difference.
Letters are customized and individually prepared on Client letterhead. Content of letters is determined by client and is changeable at any time. All letterheads and envelopes included; Generated in WesternAd’s reprographic center.
The Best and Most Economical Source of Future Sales is Right There in Your Customer base.

(Our Personalization Services)

The registration card used to report vehicle sales to us, or the dealership can generate the necessary information in any other format it finds easiest to use.
The information is reported to us by E-Mail or by fax at our toll free, 24 hour fax line, or by mail in our postage pre-paid envelopes. If reporting by mail, we will supply 4 part registration cards and the bottom two copies are mailed to us.

BIRTHDAY / SEASON'S GREETINGS / THANKSGIVING / ANNIVERSARY OF SALE CARDS

These cards are shipped to the business well in advance of the occasion. The name of the salesperson or other signer is written in the upper left corner of each envelope to accommodate easy and quick distribution. All mailings are shipped to the client open (i.e. flapped with envelope, not stuffed). Cards should be personally signed, possibly adding a personal note, and mailed along with a business card and any other appropriate insert. Cards are changed periodically so no customer receives the same card twice. All envelopes are hand addressed and, when mailed, will bear the client’s local postmark.

THANK YOU CARDS

Program often includes an immediate Thank You card. The Thank You card and mailing envelope are forwarded to the client upon receiving a new registration in the program. All envelopes are hand-addressed. The name of the salesperson or other signer is written in the upper left corner of the envelope for easy and quick distribution. All mailings are shipped to the client open so that the signing person can personally sign, perhaps write a personal note, and insert a business card or other appropriate enclosure. Shipping to the business for mailing to its customers also assures a local postmark for additional personalization.

LETTERS / REPEAT BUSINESS REMINDERS / SATISFACTION SURVEYS

Our clients can say whatever they like in their letters. Letters can be changed any time. All letters are individually prepared and all envelopes are hand addressed. We ship letters to the client open to allow for personal signature and any appropriate insertions (business card, service special, etc.), and when mailed will bear the client’s local postmark. Repeat business reminders are included in our programs. A predetermined computer generated reminder for our clients and their sales force that it’s time to reconnect with their customers for repeat business. Satisfaction survey cards may be sent out at the beginning and at predetermined times during the business relationship - an invaluable way to identify and be in front of any issue that may affect the client’s relationship with its customers.