Testimonials
We help you build lasting customer relationships.

John Zwiacher, General Manager, Lubbock, TX

“In our community and surrounding area, personalization is the key to repeat sales. That’s what WesternAd gives us in their customer follow-up services. We particularly like the hand addressing. WesternAd also has been instrumental in career building for our salespeople.”

Jeff Turnbow, General Sales Manager, Enid, OK

“The customer follow-up services of WesternAd help boost our CSI and build relationships with our customers. They are one of the reasons our customers keep coming back to us. There is no way we could duplicate that customer follow-up in-house. We and our salespeople are sold on WesternAd.”

Sherry Clark-Elg, Customer Care Manager Palm Springs, CA

“The services of WesternAd are delivered to us in a courteous timely, responsive and efficient manner. Their customer follow-up program is easy to use and enables us to stay in contact with our customers in a highly personalized way, with the result being increased repeat and referral sales.”

Mike McManus, Vice President Gladstone, OR

“Just a short note to let you know what a great job your company does for our dealership. As you are aware, we have been associate with your company for several decades now. Your staff has always been very responsive to any of our needs. We feel that part of the reason our dealership is above national average for customer retention is our ability to effectively follow up after the sale. Your program provides us with that opportunity. We are able to continue our relationship with the customer for those years following the purchase, and at an affordable price. Keep up the good work.”

Pat Condrin, Vice President, Altoona, PA

“We are very pleased with the customer follow-up program provided to our dealership by WesternAd. Their services are outstanding in all respects and the personalized program they provide is comprehensive and very effective.”

Craig Kennelly, General Manager, Las Vegas, NV

“As the leading Motorcycle and ATV dealer in Las Vegas, Nevada, I can tell you things change all the time. We’ve used WesternAd for tracking and follow-up since 1983! Why? Because it’s simple to use and effective, what else do you need?”

Randy Kimble, General Manager Youngstown, OH

“WesternAd is an excellent vendor and its program is user friendly. They are dependable and do a superb job. We went off their program for several years, deciding to do our own customer follow up in-house, generating our letters by computer. We were not satisfied with our in-house efforts and returned to WesternAd, even for our customer follow-up letters.”